Frequently Asked Questions

  • What kind of Internet connection do I need to view a Livestream channel?

    We recommend viewing Livestream from a wired connection with a download bandwidth of at least 700Kbps. However you may require higher speeds if the channel producer is encoding at a higher bitrate. To test your speed, go to Bandwidth fluctuates constantly (especially on WiFi and mobile internet), so running 3 tests is recommended. As a general rule your download bandwidth must be greater than the bitrate of the channel you’re trying to view.
  • How do I view a Livestream channel?

    Viewing a Livestream channel takes place in the browser. Livestream is compatible with most major browsers on most major operating systems. We recommend Google Chrome and Mozilla Firefox. Safari and Internet Explorer version 10 and higher will work as well. Please make sure to enable cookies and turn off pop-up blocker when viewing Livestream.
  • Does my browser require any plug-ins?

    Always use the latest version of Adobe Flash. Check your version of Adobe Flash (and upgrade if necessary) at the following link: We recommend upgrading to the latest version of Java:
  • How do I search for a channel? Can I search for content within a channel?

    You can search for a channel, using the search tool

    Enter a channelname, tag or keyword in the "Search for Channel" field in the right menu, then press the Return key. You can sort the search results by popularity, viewers now or alphabetically. You can also sort within these results by language and category.

    Note that only Livestream verified channels appear in the Channel Guide.

  • Can I embed a channel I like on my own website?

    If the channel owner has enabled embedding you may embed it on your site by copying the embed code from the player menu. If you like you can configure the size, appearance and other options, then click on the appropriate button to copy the HTML code to your clipboard. (There's a button for standard HTML web sites, and a separate one for Myspace, which requires unique coding.) Lastly, paste the code into your website.
  • How do I participate in chat?

    Click on the chat window and enter a nickname to begin chatting. Please note that some Livestream Producers require their viewers to login with a Livestream username and password to begin chat participation.
  • How do I watch a channel in full screen?

    Move your mouse over the Livestream Player and click the "Full" button to enter Full Screen mode.
  • What do I do if I forget my username or password?

    To retrieve your password, click on Login and then on the Retrieve Password tab. We will reset your password and mail the new password to you. If you have forgotten both your username and password, then you will first need to get your username. Click on the "Retrieve Username" tab and fill in the form with the email address you used to sign up with Livestream and your username will be e-mailed to you.
  • How can I promote a Channel I'm watching?

    Depending on the channel you're watching, you can promote the channel through several ways including Facebook Chat, Twitter Chat, Sharing on Twitter, Myspace, Facebook, Digg, Google Buzz, and more. Click the "Share" button on the Livestream Player or visit the channel's share page (
  • Can I view Livestream on a mobile device?

    You can view Livestream through our free Apple iOS Livestream app and from many other mobile devices. If the channel you’re trying to watch isn’t mobile compatible, you may run into bandwidth issues. Connect via WiFi if possible. Note that Livestream app users can view on-demand content, while other devices are limited to live broadcasts.