Old 19th February 2013, 14:49
Dethy187 Dethy187 is offline
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Join Date: Aug 2011
Posts: 1
Default Error Connection Failed

A few minutes ago Procaster prompted with an update. I updated and now get a message that says "Error Connection Failed" I tried uninstalling and reinstalling it, restarting my computer and downloaded it straight from the web site.


Last edited by Dethy187; 19th February 2013 at 14:52. Reason: Included picture of error
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Old 20th February 2013, 12:43
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
Join Date: Oct 2011
Posts: 1,489


Are you on Mac or PC? Please Try downgrading to a previous release of Procaster as a temporary solution to this issue:

-Move Procaster to trash
-Empty trash
-Restart Computer

-Remove Procaster from Control Panel > Add or Remove Programs
-Restart computer

Once the computer restarts, download and install Procaster 20.3.22 if you're on Mac, or Procaster 20.3.10 if you're on PC. Let me know if this helps.
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Old 8th April 2013, 21:57
jimsanders jimsanders is offline
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Join Date: Aug 2009
Posts: 1
Default same problem error connection failed

My Procaster and Livestream Studio products have worked just about flawlessly for a couple of years. I am using XP Pro sp2.

However, as the original poster stated, I too saw the link to an update to Livestream Procaster. I downloaded it and installed it. When trying to login, I ended up getting the connection failed error.

I removed the latest version using control panel, restarted my PC and installed the updated version. Error connection failed.

I have also removed everything regarding Livestream and Procaster from the registry. Re-installed several versions with the same result, error connection failed.

I have done nothing different to my computer before or after the upgrade to the newest version of Livestream Procaster.

It appears from this forum that there are a growing number of users having the same problem and the technical help fixes don't seem to get it resolved.

Do I need to upgrade my OS to Win7 or beyond? If so, perhaps you need to indicate that to we users prior to our downloading the newest version of Procaster.

I loved this program and it went way beyond meeting my expectations and needs. However, now I cannot use it and have not been able two for the past three weeks.

One other consequence of trying to use Procaster is when I log in, it freezes my internet connection most of the time and to get Procaster to attempt to login I have to reset the modem several times to get a "internet-out" line. I use AT&T internet.

Please suggest something to fix this that works.

Last edited by jimsanders; 8th April 2013 at 22:00. Reason: spelling and additional info
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bug, bugs, crash, error

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