Old 24th February 2013, 09:53
omarcoris omarcoris is offline
Junior Member
Join Date: Apr 2012
Posts: 1
Unhappy I need help with transmision.

I'm trying to go live but the video doesn't appears, only sound is available. It recognizes the camera but that's it. Help!
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Old 25th February 2013, 12:55
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
Join Date: Oct 2011
Posts: 1,489


Please provide the following:

Operating System
Any Hardware (Camera, capture card, etc) and how it's connected
Encoding Software (Procaster, Studio, FMLE, etc)
If using Procaster, version number (open preferences, click "i" in top right-hand corner)
Results of a speed test run to New York, NY at www.newyork.speedtest.net

Additionally, try restarting your channel:

-Go to your Account Center
-Click the 'More' button at the far right of your channel
-From the options that roll out below your channel, click 'Restart'
Livestream Support
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