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Old 30th September 2012, 13:03
Eukanuba12 Eukanuba12 is offline
Junior Member
Join Date: Aug 2012
Posts: 1
Exclamation We are a Premium Account but now suddenly we aren't?

It's Sunday, have called the help line and it no longer recognizes our pin#. We are a premium account, JUST paid for additional hours last week and now we are getting the access denied - maximum viewers met at 50. Somehow our channel is not a premium channel now even though we have paid for it. Is there anyone that can help us on a Sunday? I have sent emails to Emma, and am patiently waiting.
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