Old 16th September 2012, 05:16
Drakealandsomenumber Drakealandsomenumber is offline
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Join Date: Sep 2012
Posts: 1
Unhappy Single Live Stream Not Connecting For Me

A friend of mine called Hosen is doing a live stream of FTL. I was watching him yesterday, and even earlier today, around 7 p.m. He took a small break from streaming, and when he came back, it would not connect to his stream. It tells me it is disconnected from the chat, and it just constantly loads the stream. I left it loading for 1 hour, and it still was loading when I returned. I have tried other streams, and it works perfectly. I also had a different friend try and connect to Hosen's stream, and it connected for him. Thus, it makes me believe it has to be something wrong with me. But other streams work, thus I can not find the reason. Everything I have is up to date, and I use Google Chrome. I have also cleared my cache and cookies. It still refuses to work for Hosen's stream, even though it works for others.
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Old 16th September 2012, 15:59
ernielive's Avatar
ernielive ernielive is offline
Livestream Producer Support
Join Date: Oct 2011
Posts: 1,489


You could ask Hosen to restart his channel by following these steps:

-Go to his Account Center
-Click the 'More' button at the far right of his channel
-From the options that roll out below his channel, click 'Restart'
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constant, live, loading, problem, stream

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