Old 5th April 2012, 10:56
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ernielive ernielive is offline
Livestream Producer Support
Join Date: Oct 2011
Posts: 1,489


Please go to speedtest.net and run a test to the destination server in New York, NY. Also, be sure you are using a wired connection. The issue sounds like it is due to network connection loss. Sometimes a momentary loss of connection interrupts the recording process to our servers, which may not properly reestablish.
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