Old 9th March 2012, 20:32
tv01052003 tv01052003 is offline
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Join Date: Aug 2008
Posts: 24
Default Problems with billing

Hi Livestream Staff, my name is Paolo and i'm a Premium user of your service. I have a problem with my VISA card that will least again for a few days, beacuse i'm making some changes. My question is this: could you unlock the channel and give me the permission to make the payment on March 16th? I know and i can imagine you have your statement, but i'm trying to ask you this because, even if the difficulties are very strong here in Italy, i'm seriously intended to go on with your service. So i ask if you can give me this chance, that could give me the possibility to breaktrough these days of defaillance and go on.
Sincerely, Paolo
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Old 11th March 2012, 12:52
mbaron's Avatar
mbaron mbaron is offline
Livestream Producer Support
Join Date: Dec 2010
Location: New York, NY
Posts: 1,726


I would suggest contacting our Billing department directly with your inquiry. They can be reached at billing@livestream.com

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