Old 31st July 2011, 12:04
abrahamhicks abrahamhicks is offline
Junior Member
Join Date: Aug 2009
Posts: 2
Default AOL users getting restricted access to

Good Morning,

I currently have a channel that is set to private and has restricted access to our site and livestreams site for viewing and embedding player code.

We have several clients that are using aol that are trying to view the broadcast on our website and they are getting "The channel owner has prohibited veiwing from this web page."

The only thing I can think of is that AOL is setting websites in its own interface and making the livestream system think that it is unauthorized source of material.

Thanks for your insights in advance.

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Old 1st August 2011, 09:29
RickStern RickStern is offline
Livestream Project Manager
Join Date: Sep 2008
Posts: 407

Hi Marc,

Can you check again? I've added spaces between your restricted URLs.

If you still have issues, please note that you can contact Premium Support by phone. Additional information here: https://secure.livestream.com/myacco...center/tickets

Rick Stern
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