Old 11th June 2011, 15:49
limelightpeople limelightpeople is offline
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Join Date: May 2011
Posts: 1
Unhappy Desperate Newbie With Massive Delay?!

I don't know much about streaming- or equipment. However, Im in a position where I have set up a premium account so I can get presenters to interact with the chat box on my website. It seems like the delay is only 3-5 seconds to start off with. But after about 5 minutes all of the viewers are experiencing up to 30-40 second delays... making the interaction part of my plan totally redundant.

I am so scared I have failed this project and will lose the biggest client I have ever had because of this serious delay.

I have ADSL2+ + annex M. My broadband is pretty steady DOWN 3-4MB and UP 0.6-0.8MB

I know it isnt the best UP speed- but I do have everything on Procaster at the lowest possible resolutons/bitrates/frames etc. It looks like a mess but I wold still sacrifice that in order for people not to have more than a 6second delay!

Old 11th June 2011, 17:33
jasonlive's Avatar
jasonlive jasonlive is offline
Join Date: Dec 2010
Posts: 1,395


I'm going to close this thread as our team is already working with you in our support center. If anyone has similar issues, please see the following resources:




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delay, live, reduce, stream

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