Old 11th September 2013, 19:38
Sotalean Sotalean is offline
Junior Member
Join Date: Apr 2011
Posts: 1
Default Chat is missing?? Help!

Hey everyone.

I've tried googling to solve this problem on my own but I can't get it to work.

When I open Procaster I cannot see any of my windows. "Chat", "Promote" and "Player" are all black screens and I have no way of accessing them.

So far I have tried:
checking all my settings
restarting my comp
reinstalling the software

and so far I haven't been able to fix the issue.

Any ideas on what to do?
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Old 11th September 2013, 19:43
JPET09 JPET09 is offline
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Join Date: Jul 2013
Posts: 4
Default Temporary Procaster Chat/Promote Fix

This is a known bug that we're investigating. Until it's resolved, try rolling back your flash to this version: http://download.macromedia.com/pub/f...25_archive.zip

It should temporarily fix the issue. We will hopefully have a more permanent solution soon. If the problem persists, please open up a ticket in our support center.

Livestream Producer Support
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Old 14th September 2013, 17:40
nikiera nikiera is offline
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Join Date: Jul 2012
Posts: 2
Thumbs down

Yeah, I've been having the same issue. Livestream chat doesn't show up in the procaster pane.
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Old 23rd December 2013, 18:55
littleartemis littleartemis is offline
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Join Date: Nov 2009
Posts: 1

The issue is still existing, any idea when it will be resolved?

I was told when I last talked to support that it was an issue on Adobe's end but they've updated multiple times since.
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Old 20th January 2014, 22:26
MultimediaPanda MultimediaPanda is offline
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Join Date: Dec 2009
Posts: 4

I have no idea but their quick fix is really irritating, because rolling back flash player that far now doesn't allow you to use pretty much the rest of the internet while streaming. I haven't streamed much since this issue started sometime last year. I'm very unhappy.
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Old 15th March 2014, 15:04
annebeeche annebeeche is offline
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Join Date: Apr 2013
Posts: 1

It is March 2014 and this issue still exists for Procaster version 20.3.25M, at least for Mac OS 10.9.1 and flash version for chrome

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bug, chat, chat box problems, not showing up, procaster

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