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Old 25th January 2014, 17:08
bblinder bblinder is offline
Super Moderator
Join Date: May 2013
Posts: 211

Hi Isaque,

In that case, I would need to take a look at your logs. Go into the Preferences ---> Video tab ---> select "Save logs."

This will save a zip file to your desktop. Please attach this in an email to Bring it to ATTN: Brandon.

Also, keep in mind that the Basic plan applies to the New Livestream platform, not the Original Livestream:

Livestream Producer Support
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