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Old 17th October 2012, 15:02
Viajero1969 Viajero1969 is offline
Junior Member
Join Date: Mar 2012
Posts: 18

Originally Posted by ernielive View Post

Please open a support ticket with all the detail you've provided. Please include each game you've noticed the cursor gone missing on and include any games the cursor appears in as well. Additionally, export your Procaster logs and attach them to the ticket.

-Open Procaster
-Click 'Preferences' on the Procaster launch screen
-Click 'Video' tab
-Click 'Save Logs' at the bottom right of this screen

We believe this issue may only be affecting DirectX games, but we need to investigate a bit more and your logs would be helpful to this end.
Done, but the ticket feature does not allow to upload files other than images. So please let me know where should I send my logs zip file.
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