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Old 5th October 2012, 10:44
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Henry_live Henry_live is offline
Livestream Producer Support
Join Date: Mar 2010
Location: New York
Posts: 640

Originally Posted by jarmolahti View Post
It seems to me, that for new.livestream there are only two forums, feedback and feature requests. Where to ask new.livestream specific questions?

Like this: what are the as exact as possible specs for video post?

You can find information on how to use at the following URL:

If you would like to ask us a question directly, you may do so by opening a support ticket at:

The answer to your question can be found here:
Uploaded files should be
H.264/AAC exported as .MP4 or MOV

If you upload a HD quality video, it will be transcoded in multiple bit-rates to allow for adaptive bit-rate playback.

Last edited by benhomer; 5th October 2012 at 11:13.
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