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Old 25th September 2012, 17:28
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ernielive ernielive is offline
Livestream Producer Support
Join Date: Oct 2011
Posts: 1,489

Are there any specific clips that are problematic, or does this happen across all your content? If it is specific, please provide the URLs for some of the affected clips.

I should also note, you will most likely get faster responses to your support issues by creating a New support ticket.
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